Skip to content
MantraWorx
Admin & Security › Workspace chat moderation

Admin & Security

Workspace chat moderation

Review reported workspace messages through authorized moderation tools. Give administrators a process for handling communication concerns.

Overview

On this page

Workflow overview#

  1. Receive a report

    Use the supported reporting process to bring a message to the responsible moderator. A report starts a review; it does not establish that a rule was broken.

  2. Review the context

    Authorized moderators examine the report and available message context. Apply your organization's communication policies consistently.

  3. Take the appropriate action

    Use the permitted moderation action after reviewing the concern. Keep escalation responsibilities clear for cases that need a people or security decision.

Access and next steps#

Available controls depend on your workspace configuration and access to the relevant records. If an area is missing, ask your administrator to review your access.

Understand the platform or choose a starting path.

See Workspace chat moderation on the product site

Need more help?

Can’t find what you need? Talk to the team.

To report a problem with this guide, include its title and the step that blocked you.

Contact support