Samay
Read your attendance and resolve exceptions
Understand recorded working time, breaks and the checks needed before payroll review.
GuideFor employees and attendance reviewersContent reviewed
On this page
Understand the records#
Samay brings together the working day, breaks and recorded activity. Attendance, task time and approved leave describe different parts of that day. A task-time total is not a substitute for checking attendance.
Review your working day#
- Open Samay and the attendance view available to you.
- Confirm the day and inspect Clock in and Clock out.
- Review the break information and whether the status indicates that you are still working or on a break.
- Check recorded activity against the work you performed.
- Report missing or disputed information through your organization's attendance review process.
Follow the clocking and verification prompts presented by your workspace. Device, schedule and verification requirements can affect which actions are available.
Check the result: The record should reflect the intended day, clocking events and break state. Do not treat an unsaved action or an active timer as confirmation that the day's attendance is complete.
Log activity against work#
Task-time controls can require you to clock in first. Select the correct work item before logging activity so the time remains associated with the right responsibility. If a control says to clock in, resolve the attendance state before trying again.
Resolve an exception#
| Symptom | Next action |
|---|---|
| Missing clock event | Note the date and expected event and ask the attendance reviewer to investigate. |
| Still working or on break unexpectedly | Check the current state and available clocking controls before ending the day. |
| Verification is required | Complete the workspace's verification prompt; ask an administrator if the supported method is unavailable. |
| Task time cannot start | Check whether attendance requires clock-in first. |
| Leave and attendance appear inconsistent | Confirm the leave request's decision and dates with the responsible reviewer. |
Handoff to payroll#
Employees and attendance reviewers resolve time questions. Payroll staff then review the period's inputs and readiness. An attendance correction does not automatically establish that a previously computed payroll run has been refreshed. See Payroll preparation.
See Read your attendance and resolve exceptions on the product site
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